Vikas Verma

GoGuardian | Engineering Manager (Technical) | Aug 2022 - Present ()

• Led development of backend services in Golang, delivering a scalable microservices architecture that reduced latency by 30%, improved system uptime to 99.99%, and supported over 1 million users.
• Integrated AI-driven features with OpenAI, Claude, and in-house models, increasing user task efficiency by 40% and enabling advanced capabilities for over 400,000 students.
• Spearheaded integration of the TutorMe platform into GoGuardian’s ecosystem post-acquisition, collaborating with 10+ cross-functional teams, resulting in seamless support for 2M+ students across product lines.
• Interviewed over 100 candidates, hired 20+ Sr/Staff engineers, off-boarded 5+ engineers, and mentored new recruits of Staff/Principal engineers.

OneSignal | Senior Software Engineer | Aug 2020 - Aug 2022 (2 years)

• Scaled a high-volume notification platform processing 10+ billion notifications daily, achieving 50% fewer deployment failures and 20% faster delivery speeds via optimized CI/CD pipelines.
• Refactored ingestion systems using Rust, Kafka, and Go, reducing partner integration time from 2 weeks to 2 days while maintaining 99.99% uptime.
• Designed and launched backend support for WebSDK, enabling new product features that increased user adoption by 15%.
• Integrated 2-way with partners and third-party systems (Amplitude, Adobe, Segment, MixPanel) to sync over 10mm requests per day.

Sight Machine | Senior Software Engineer | Aug 2019 - Aug 2020 (1 year)

• Architected cloud orchestration platform for distributed task processing, reducing manual operations by 90% with Python/Flask and Celery.
• Implemented Kubernetes operators to manage multi-cloud deployments across GCP and AWS, overseeing 100+ daily container deployments.
• Achieved $250K annual cost savings by implementing intelligent auto-scaling with custom metrics and Prometheus.

Career Break | May 2019 - Aug 2019 (4 months)

• Focused on learning and scaling large scale systems.
• Traveled and networked to grow my professional network.
• Took care of family.

Condeco (acquired by Eptura) | Head of Engineering | Oct 2011 - Apr 2019 (7 years and 6 months)

• Joined as #2 engineer, growth hacker, worked on multiple green field projects, architected from scratch and scaled to 1000s of customers making millions of bookings every day.
• Launched Scheduling Engine to book Room/Desk/Parking Spaces/Video Conferencing via C#/.NET Core, rearchitecting it as a multi-tenant SaaS offering on Azure Cloud.
• Built high-performing teams through rigorous recruitment and mentorship, maintaining an 80% engineer retention rate.
• Worked on Exchange Web Services integration to create 2-way sync between Condeco and Exchange Server meetings.

Microsoft (India) | Escalation Engineer | May 2006 - Oct 2011 (5 years and 5 months)

• Delivered hot-fixes, service packs, and bug fixes for both Exchange and Outlook, reducing critical issue resolution time by 40%.
• Created internal tool EWS Editor (later open-sourced), streamlining troubleshooting and cutting EWS test/debug cycles by 50%.
• Wrote API code samples in .NET, C#, ASP.NET, PowerShell, VBScript, JScript for Microsoft MSDN blog.
• Shipped Exchange 2007, 2010 & Outlook 2010, VSTO & other Office SDKs.

Awwsm.co (Dec 2024 - 4 weeks)

Developed and launched Awwsm.co, a fully operational marketing platform and URL shortener, showcasing expertise in full-stack development and cloud deployment.

• Tech: Built with React and Chakra UI, ensuring a modern and responsive user interfacem powered by Go, leveraging Kafka for job queues, Redis for caching, and PostgreSQL for data storage, ensuring scalability and performance.
• Analytics: Integrated real-time link tracking and performance metrics using custom APIs.
• DevOps & Infrastructure: Deployed employing Kubernetes, Kustomize for automated scaling and management.
• Completed the entire development lifecycle, from concept to production, in just 4 weeks